Himalayan Shilajit Gold Refund Policy

Our Commitment to Satisfaction
At Himalayan Shilajit Gold, we stand behind the quality and efficacy of our products, committed to providing our customers with nothing but the best. Your satisfaction is our top priority.

45-Day Money-Back Guarantee
We offer a 45-day money-back guarantee on all our products. If you are not fully satisfied with your purchase for any reason, you may request a full refund or exchange within 45 days of the purchase date.

Refund Process

  1. Initiate a Return: To initiate a return, please contact us at support@himalayanshilajitgold.com with your order number and reason for the return. We will provide you with instructions on how to proceed.
  2. Return the Product: Products must be returned in their original packaging, unused, and in the same condition that you received them. The customer is responsible for return shipping costs unless the return is due to an error on our part (e.g., incorrect or defective item).
  3. Receive Your Refund: Once we receive and inspect your return, we will send you an email to notify you that we have received your returned item and the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days.

Exceptions

  • Products returned after 45 days from the purchase date will not be eligible for a refund or exchange.
  • Partial refunds may be granted (if applicable) for any item not in its original condition, is damaged or missing parts for reasons not due to our error.

Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at support@himalayanshilajitgold.com and send your item to the address provided in our return instructions.

Questions
If you have any questions regarding our return policy, please contact us at support@himalayanshilajitgold.com. Our customer service team is here to assist you.

Note: This refund policy is subject to changes without prior notice. Please visit our website regularly to stay updated on any policy adjustments.